Feb 26, 2011 · Yes, they do use Asurion just like AT&T. My point is that if you have Asurion coverage on your iPhone, regardless of whether you have ATT or Verizon, Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to process the claim. File or Track Claims. Manage your claims in one place. Go to Your Account. Register a Plan. Scan your receipt to manage or add protection for store purchases.